Time to shop! Find your favorite product, check the latest collection & don’t miss out the best discounts with Onea!



    Contact Us

    156-677-124-442-2887 [email protected] 184 Street Victoria 8007
    Find your Comfy!


    Back to top


    Items can be returned within 14 days of delivery for a store credit ONLY.

    But girl, if you wore it, you bought it. We won’t accept returns for the following: Clothes that have been worn, damaged or marked in anyway. 
    Clothes have to be in original condition.
    Before you send it back to us, you must email us [email protected] Make sure you include your reason for return in the email so we know what went down!
    We process all returns within five days of receiving your items. We will send you an email with the details of your processed return. Our returns department has the right to refuse a return if a returned item does not meet the above conditions. In this instance, the item will be returned to the address on the original order.
    Store credits can be used to make a future purchase and are valid for 12 months from date of issue.
    You will need to cover the shipping cost of your return to get back to us. We recommend using a tracked method of postage to ensure it reaches us safely as we are not responsible for lost, stolen or undelivered parcels.

    You don't have permission to register